About this Course

The course is suitable for people already working in community and social care, housing organisations, or those intending to work as support workers, community care workers, homelessness officers, housing officers, social welfare officers, resettlement officers, child carers, those working with the elderly and people with disabilities, officers in public or private homes or officers in other related areas. This course may be used as an access to courses in nursing, social work, probation service and social policy

Course Contents

Module 1

• Poverty & the philosophy of Housing Management
• Community Care Act & the Philosophy of Care
• Care for the elderly
• Disability: An introduction
• Those with Physical Disabilities
• Those with Learning Difficulties
• Those with Mental Illness
• Child care, Abuse & Protection
• Domestic Violence & Abuse
• Depression and Suicide
• HIV and AIDS
• HIV and Tuberculosis
• Terminal illness & Bereavement
• Causes, Consequences & Prevention of Homelessness
• The Homeless Mentally Ill
• Marriage and Divorce
• Crime and Society
• Drug and Alcohol Abuse
• Ethnic Minorities and Care
• Law of Care and Protection of Animals
• Resurgence of the Slave Trade
• Customer Care and Quality

Module 2

• Poverty and Social Welfare
• Administration & Classification of Benefits
• Immigration Rules & Public Funds
• Different types of N I Contributions
• Various Benefits

Module 3

• English Legal System
• Civil and Criminal Liability
• Contract Law
• Agency Law
• Company Law
• Negligence
• Nuisance
• Trespass
• Occupier’s Liability & Defective Premises
• Employer’s Liability for Health & Safety
• Law Relating to Standard of Care
• Right to Self-Determination & Consent to Treatment
• Legal Aspects of Mental Illness
• Law Relating to Homelessness
• Law of Child Protection
• Assisted Suicide & Mercy Killing
• Adoption and Foster Care
• Abortion
• Sentencing & Rehabilitation of Offenders
• Harassment and Unlawful Eviction
• Immigration Law Relating to Refugees & Asylum seekers
• Immigration Rules and Public Funds
• Discrimination and Equal Opportunities
• Data Protection & Confidentiality
• Access to and Disclosure of Medical Records
• Freedom of Information
• Universal Declaration of Human Rights
• European Convention on Human Rights

Module 4

• Management
• Principles of Management
• Qualities of the Manager
• Managers and their Staff
• Frustration
• Motivation & Job Satisfaction
• Delegation
• Training and Development
• Time Management
• Customer Service & Quality
• Information Technology
• Decision Making & Problem Solving
• Stress Management
• Economics
• The Free Market Economy
• The Financial System & Money
• Inflation
• Interest Rates
• Exchange Rates
• Unemployment
• European Monetary System & Single Currency (EURO)
• International Business, Trade & Protectionism
• Balance of Payments
• The World Bank
• International Monetary Fund
• Financial Principles
• Financial Terminology
• Accounting Convention & Reasons for Accounting Records
• Principles of Bookkeeping
• Books of Accounts
• Preparation of Accounts
• Trading, Profit & Loss Account & the Balance Sheet
• Accounts of Limited Liability
• Co’s & Non-Profit Making Organisations
• Depreciation of Fixed Assets
• Budgeting
• Value Added Tax

Module 5

• Research project

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