Civil and Criminal Liability

Contract Law

Negligence

Nuisance

The Free Market Economy

Financial Terminology

Introduction to Public Sector Management

The Public Sector Environment

What has Changed the Public Sector

Competition and the Contract Culture

Managing People

Managing Finance

Managing Operations and Activity

Customer Issues

The Strategic Perspective

Managing and Measuring Performance and the Citizens Charters

Managing Change in the Public Sector

Management of Information Technology in the Public Sector

Managing Accountability in Public Services

Principles of Insurance

Decision Making and Problem-Solving Techniques

Discrimination and Equal Opportunities

Confidentiality