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Certificate in Council Tax and Housing Benefit Calculation & Administration

About the Course

Whatever your level or experience, we are dedicated to maximising your chances in today’s highly competitive job market. If you are looking for work in the area of housing, you should feel excited and enthusiastic about getting your next job.

However, we know that sometimes you can still worry about certain areas you will be expected to handle in your new job, particularly in specialist areas. This might mean that you approach interviews without much confidence, or you dread being asked certain questions about particular tasks. It can be horrible when someone tells you that you don’t have enough experience to do a job and you don’t know how to prove them wrong. This is often the case when you know you will be asked about your “practical experience” or what you would do in a “real life” scenario. This is why we have put together this workshop – so you can practise the things you will be doing in a ‘real’ job and then you will be able to convince employers that not only do you have the knowledge they need, but you have the ability to put it into practice.

Learning Outcomes

At the end of this course, students should be able to:-

· Demonstrate understanding of the structure of the social welfare system

· Analyse the welfare administration framework

· Calculate the council tax and housing benefit entitlement for various clients

· Provide advice and counselling on council tax and housing benefit related issues

· Demonstrate understanding of the welfare appeals system

Target Audience and Students Profile

Senior housing experts who recruit staff themselves teach this very practical workshop. They will teach you the skills and inside information that other candidates don’t have, so you can still win the best jobs, even if other candidates have more experience than you do. Employers want to know that you really understand the detail and that you can calculate the figures manually. We want you to get the job you are looking for as quickly as possible. This workshop will achieve these aims

.

This course is suitable both for you if you are new to housing and welfare and for those of you who already have previous experience. It is also suitable for those who are interested in making a career in council tax and housing benefit administration.

Course Contents

Part one – Introduction

1. Social Welfare & Structure of the Department for Work & Pensions

2. Administration and Classification of benefits

3. Introduction to National Insurance Contributions

4. Overview and background to Housing Benefit (HB) and Council Tax Benefit (CTB)

5. The Immigration rules and Public Funds

Part two – Administration of the Benefits

6. Who is entitled to benefit?

7. Persons from abroad

8. The Claimant’s household

9. Making a claim

10. Effective claims

11. Referrals to the rent officer

12. Determination, notification and payment

13. Overpayments

14. Appeals and Appeal Procedures

15. Benefits affecting HB and CTB

Part three - Housing Benefit and Council Tax Benefit Calculation

16. Maximum Housing Benefit

17. Maximum Council Tax Benefit

18. Eligible Rent and Ineligible Rent

19. Rent Referrals

20. Council Tax Benefit – Main adult rebate

21. Council Tax Benefit – Second adult rebate

22. Applicable amount

23. Income and capital

24. JSA/IS Claimants

25. Claimants on other benefits

26. Self-employed claimants

27. Student claimants

28. Employed earners

29. Claimants with non-dependents

30. Claimants with mortgages

31. Categories of overpayments

32. Changes in entitlement

33. Interview and assessment questions

Entry Requirements

There are no formal entry requirements. However, students should be able to cope with advanced studies.

Assessment

Assessment is by means of essay-based assignments and practice sessions in the classroom

Mode of Study and Duration

Taught (intensive)

2 Weeks (Saturdays) 10 am – 5.30pm

Course Fees

£240 (This fee is expected to be reviewed in January 2010)

£180 only (For students who have already completed the Advanced Practice Certificate in Housing and Welfare Management course

Course Commencement Dates

This course is run every month of the year

Further Studies

Students who complete this course may proceed to study our Advanced Practice Certificate in Housing and Welfare Management course.

   

 

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